POLICIES | Ten Ten Training

Find all of our Policies, Terms & Conditions here, which protect you and ourselves here at TEN/TEN Training.

Acceptable Use Policy

Ownership of Content: All written content on Ten-Ten Training's website (excluding labels and character names) is the sole property of Ten-Ten Training. However, it's important to note that we may also use imagery owned by various different entities.
Restrictions on Content Sharing: Customers are prohibited from taking any of our paid/premium content and uploading it to third-party platforms for any reason. This includes but is not limited to, sharing our written content on other websites, blogs, or social media platforms without prior written consent from Ten-Ten Training.
Permitted Sharing: Our content can be shared with others through private messages, word of mouth, and similar informal methods of communication. We encourage our users to share our content responsibly and within the bounds of copyright law.
Respect for Intellectual Property: Users are expected to respect intellectual property rights, including copyright, when interacting with our content. If you have any questions or concerns regarding the use of our content, please contact us for clarification.
Compliance with Applicable Laws: Users must comply with all applicable laws and regulations when using our content and services. This includes, but is not limited to, copyright and intellectual property laws.
Reporting Violations: If you believe that someone has violated this Acceptable Use Policy or infringed upon our intellectual property rights, please contact us immediately so that we can take appropriate action.
Policy Updates: Ten-Ten Training reserves the right to update or modify this Acceptable Use Policy at any time. Users are encouraged to review this policy periodically to stay informed about any changes.

By using Ten-Ten Training's website and content, you agree to abide by this Acceptable Use Policy. Failure to comply with this policy may result in the termination of your access to our services and potential legal action.

Cookies Policy

TEN/TEN Training ("we," "us," or "our") uses cookies and similar technologies on our website to enhance your browsing experience. This Cookies Policy aims to provide you with clear information about the types of cookies we use and their purposes.

2. Types of Cookies

We utilize the following types of cookies:

First Party Cookies: These are cookies placed directly by us on your device.
Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate the website and use its features.
Non-Necessary Cookies: These cookies are not strictly required for the functioning of our website but help us analyze website usage and improve user experience.
Permanent Cookies: Also known as persistent cookies, these are stored on your device for a specified period, even after you close your browser.
Session Cookies: These cookies are temporary and are deleted from your device when you close your browser.

3. Cookie Purposes

Cookies serve various purposes, including:

Personalization: Cookies allow us to tailor the website's features to match your preferences, such as language, font size, and display preferences. This ensures that you don't need to re-enter these preferences each time you visit our site or move between pages.

4. Managing Cookies

You have the option to manage and control cookies. Most web browsers allow you to accept or reject cookies, delete cookies already stored on your device, or notify you when cookies are being sent. Please refer to your browser's settings to manage your cookie preferences.

By continuing to use our website, you consent to the use of cookies as described in this Cookies Policy.

Refund Policy

At TEN/TEN Training, our goal is to provide you with valuable content and exceptional service. We understand that there may be situations where you need a refund, and we are committed to addressing such requests fairly and promptly.

1. Refund Requests

Refund requests will be assessed on their individual merits. We encourage you to contact us first if you encounter any problems with our content or services. Our dedicated support team is here to assist you and resolve any issues to your satisfaction.

2. Attempted Resolution

Before processing a refund, we will make every effort to resolve the issue to your contentment. This may include providing alternative content, technical support, or other solutions to address your concerns.

3. Eligibility for Refunds

Refunds may be considered in the following situations:

Technical Issues: If you encounter technical difficulties that prevent you from accessing or using our content despite reasonable efforts on your part and ours.
Unsatisfactory Content: If you find our content or services to be significantly different from what was advertised or described, and it does not meet your reasonable expectations.

4. Refund Process

To request a refund, please contact our customer support team at [Insert Contact Information]. When contacting us, kindly provide the following details:

Your name and contact information.
The reason for your refund request.
Any relevant order or purchase details.

We will review your request and respond promptly.

5. Non-Refundable Items

Please note that certain items may not be eligible for refunds. These may include digital products or services that have been substantially accessed or used, as well as personalized or customized content.

By using our services, you agree to the terms of this Refund Policy.

At TEN-TEN Training, we value your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding your data.

1. Information We Collect

We collect personal information from you when you sign up for our services or interact with our website. This information may include:

Name
Contact Information (email address, phone number)
Billing Information (if applicable)
Membership Details
Usage Data (such as website interactions and preferences)

2. Use of Personal Information

Your personal information is used for the following purposes:

To identify and authenticate you as a customer in our personal database.
To provide access to our services and content.
To communicate with you about your membership, services, or support requests.
To process payments (if applicable).

3. Sharing of Personal Information

We do not provide your personal information to third parties unless legally required to do so. Your information is used solely for internal purposes and to enhance your experience with our services.

4. Data Retention

Your personal details will be retained in our database only for the duration of your membership. If you choose to cancel your membership, your details will be promptly removed from our system, ensuring that your data is not retained beyond necessity.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

By using our services, you agree to the terms of this Privacy Policy.

Warranty Disclaimer

1. Use at Your Own Risk

All information and content provided by TEN/TEN Training is intended for general informational purposes only. By using our website and engaging with our content, you acknowledge and agree to do so at your own risk.

2. No Warranty

TEN/TEN Training makes no representations or warranties of any kind, whether express or implied, regarding the accuracy, completeness, suitability, or effectiveness of the content provided. We do not guarantee any specific results from using our content.

3. Exercise Caution

The workouts and training programs featured on our website are inspired by fictional characters with superhuman abilities. While they may serve as a source of inspiration and motivation, we strongly emphasize that these workouts should be approached with caution.

4. Listen to Your Body

We encourage you to listen to your body and prioritize your safety and well-being when engaging in any physical activity. Consult with a healthcare professional or fitness expert before starting any new exercise program, especially if you have underlying medical conditions or concerns about your physical fitness.

5. No Liability

TEN/TEN Training, its owners, employees, and affiliates shall not be held liable for any claims, injuries, damages, or losses arising from the use of our content or services. You assume all risks associated with using our website and participating in any physical activities based on our content.

By using our services, you acknowledge that you have read, understood, and agreed to the terms of this Warranty Disclaimer.

POLICIES

TERMS & CONDITIONS